Frequently Asked Questions

So glad you asked! We connect directly to our owner's inventories without any middleman. Our prices are often more competitive and our bookings are more accurate. 

Of course, you can. But it is difficult to get a competitive rate that way. It is easier to use an online taxi-cab rental consolidator like iBuggie.com to book ahead of time and be assured of a guaranteed price.

Yes you need to register with iBuggie.com and update your profile by clicking on "My Accounts" at the top right corner after you login in to the system before you book tax-cab. This will save time while you are at the owner's location to pick up the cab and also it will give you an opportunity to validate all you your important information and make sure that everything is correct

Yes, We encourage all the cab drivers to come as soon as possible or at least 5 Hours before your lease start time so that you don't miss your favorite cab at all.

The amount of time a taxi-cab company will hold a booking after the lease start time varies by location and cab owner. If you are going to be delayed, it is always best to contact the cab owner directly to ask that the taxi-cab be held for you.

Yes, but modifications may cause rate changes, and availability of cabs etc, there is never a fee for a modification at iBuggie.com.

You need to work with respective shift cab drivers, cab owners and with mutual understanding you can decide the pickup and drop off locations if not you need to drop the cab at the pickup location at the end of your shift each day.

No. But iBuggie.com allows owners to modify bookings. Of course, modifications may cause rate changes; but, there is never a fee for a booking modification. You will need your booking number and email address to make changes. If you have already picked up your cab, it is necessary to contact the owner to change your lease. Their telephone number is on your lease agreement.

You need to call the respective cab companies in order for your booking cancelation at no extra cost. We recommend you to do this the moment you realize that you don´t need this booking this will help other drivers to utilize the opportunity

The owners will require a valid chuffer and driver´s license in your own name and enough available funds to cover cost of the lease. Some cab owners may require an additional deposit depending on your driving history and years of experience as a chuffer.

As of today iBuggie.com does not support any credit or debit card transaction but we are working on it you should see the changes shortly

iBuggie.com always shows you the total rate. This includes the total of all known rates, taxes, fees, surcharges. However, it does not include extra day or hour charges that can result from a late return of the leased taxi-cab. This price is provided so you can better estimate the total price you may pay to the taxi-cab company for your cab, but is not a guarantee of your total charges.

Yes we strive to provide you the exact make and model you booked for but receiving the requested make or model of taxi-cab depends upon inventory at the time of your arrival. The vendor cannot reserve or guarantee the make or model you will receive; however, you are guaranteed the same seating capacity.

All the weekly bookings starts on Monday of every week if you booked the cab on a different day of the week a prorated rate will be applied for the remaining days of the week at the counter when you arrive for picking up the cab.

Yes ,when you arriver at the cab owners counter you can request the cab owner to make a reservation for next week as well so that its book under your name .And you don't need to worry about losing the cab ,more over you can do this every week when you come to pick up the lease .

All personal information utilizes HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) which encrypts sensitive information.

You need to call iBuggie.com @ 773 273 9855 and we will help you with registration not only registration we will also enter all your data in to the system and provide you free training how to use the system.

Yes iBuggie.com has allocated unlimited storage for each cab companies there is no limit for the lease storage you can generate as many lease as you want and iBuggie.com can store the lease for you not only that all the lease are secure and safe you can retrieve the lease any time you need in future.

iBuggie.com is available 24 x 7 this is an online web based application it will allow you to login at any time and from anywhere in the world .This is also a mobile friendly application you can login with any of your smart phones or smart devices such as iPhone , iPad etc to look in to your inventory .

Yes iBuggie.com has allocated unlimited storage for each cab companies there is no limit for the lease storage you can generate as many lease as you want and iBuggie.com can store the lease for you not only that all the lease are secure and safe you can retrieve the lease any time you need in future.

Chauffeur licenses shall terminate on the date listed as the expiration date on the chauffeur's license card. Chauffeurs may renew their license up to forty-five ( 45) days prior to the listed expiration date.

Chauffeurs may renew their license up to forty-five ( 45) days prior to the listed expiration date.

An applicant may apply to renew his Public Chauffeur License or Restricted Public Chauffeur License within 180 days after the expiration date of the chauffeur license.
Any Chauffeur who fails to renew his Public Chauffeur License or Restricted Public Chauffeur License within 180 days from the expiration date of his permanent issued chauffeur license shall be deemed a new applicant and have to satisfy all new applicant requirements.
I heard City of Chicago does not renew Chauffeur License after three violations. Is it correct ? Yes, If driver has three or more moving violations in 12 months, City of Chicago will not renew their Chauffeur License. Please contact City of Chicago for more information.